BUY IT, TRY IT, YOU'LL LOVE IT
IF NOT, WE'LL RETURN IT WITH A SMILE
HOW TO DO EXCHANGE/REFUND?
You have the right to return unwanted goods up to 30 days from the date of purchase with proof of purchase.
· Purchase at store (offline)
Come to our store where you make the purchase of the product
Bring the receipt within 30 days from purchase and hand it to our staff at welcome desk/ receptionist
· Purchase at Website (online)
You can return your order free of charge in two ways within 30 days from purchase:
- you can come in store
- with Malta Post delivery through the instructions you find in your order.
Please kindly fill in below form:
Make sure you will write your ORDER ID and include the receipt inside the package, and pack it.
Send your package to:
E-Commerce Team
DECATHLON MALTA
Triq It - Tigrija Hal Qormi
Qormi, Malta 15144
+356 20959400
You will receive email notification from us after we received your package.
Notes:
We will only proceed your refund/exchange request once we have received your package
Refund will take time max 15 days
If you have questions, kindly contact us by sending email to ecommercemalta@decathlon.com
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