Product recall
To keep our users safe, we conduct recalls of products that may be unsafe. We notify all customers whom we can identify as having bought the product, and we also post notices on our website.
Current Products
WHEY PROTEIN CHOCOLAT 30G
Product recall WHEY PROTEIN CHOCOLAT 30G
You purchased the product WHEY PROTEIN CHOCOLAT 30G, Decathlon brand, between November 7, 2024 and November 14, 2024 inclusive. You are therefore concerned by the information below.
Batch concerned:
2429700006
Best Before Date (BBD): 02/2026
Despite rigorous quality control procedures, we identified that a batch of the product WHEY PROTEIN CHOCOLAT 30G does not meet the requirements of expected food safety. This situation concerns a production error in the product manufacturing plant which could lead to the presence of a metallic foreign body, posing a risk of physical harm to the user.
We ask you not to consume this batch of this product.
Other batches of this product, as well as other Decathlon protein powder references, do not present a risk.
First, we invite you to check the lot on your product. If it is part of the non-compliant batch above-mentioned, it is affected by this recall process.
Our customer relations center is at your disposal to answer all your questions at +356 2034 1681 from Monday to Saturday from 9.00h to 20.00h.
We thank you for your understanding and apologize for any inconvenience caused.
ROCKRIDER Helmet MTB EXPL500 or ST500 Recall
Product recall ROCKRIDER Helmet MTB EXPL500 or ST500
You bought the ROCKRIDER MTB EXPL500 helmet, also known as the MTB ST500, between the 2nd of July and the 9th of September 2024. You are therefore concerned by the information below.
Item codes:
4243712 - MTB HELMET ST 500 TURQUOISE S
2940783 - MTB HELMET ST 500 TURQUOISE M
5034306 - MTB HELMET EXPL 500 PASTEL BLUE S
5034307 - MTB HELMET EXPL 500 PASTEL BLUE M
5034323 - MTB HELMET EXPL 500 FOREST GREEN M
4229390 - MTB HELMET ST 500 ALL SEASONS L
4229391 - MTB HELMET ST 500 ALL SEASONS M
We ask that you stop using this helmet
Despite a rigorous quality process, we have identified that several batches of the EXPL500 and ST500 helmets do not meet regulatory requirements. A plastic part at the back of the helmet holding the chinstrap can break. If this happens, the helmet may no longer be held in place upon impact during a fall.
To check whether your helmet is affected by this defect, please go to the link below. You will be asked to select the batch number of your helmet, and you will be guided through the process.
===> Recall website link
If your helmet is affected, we ask that you go to a Decathlon store of your choice with your helmet to exchange it or be reimbursed. If you purchased your helmet online, please contact the customer relations team.
Nabaiji Baby Arch Ring
- You purchased the product Baby hammock buoy between 02/01/2023 and 06/23/2023.
- Baby inflatable float with built-in harness (306392) 8752138 / 8752140 / 8752139. Why is this product recalled? - We have identified an overturning risk of the user. In case of reversing, there is a drowning risk because the child is tied by the buoy and his head could remain underwater without any possibility of finding back the right position.
- Even if the use of our buoy must be under parent’s supervision, we don’t want to take any risk with children's safety, that is why, by way of precaution, we recall all products involved.
- We kindly ask you to return the product to the reception of our Qormi Store.
The product will be refunded to you.
Thank you.
Decathlon Malta