PRODUCT RECALL

To keep our users safe, we conduct recalls of products that may be unsafe. We notify all customers whom we can identify as having bought the product, and we also post notices on our website.

Current Products

ROCKRIDER Helmet Black ROCKRIDER Helmet Green ROCKRIDER Helmet Pastel Blue ROCKRIDER Helmet Blue Gradient

Product recall ROCKRIDER Helmet MTB EXPL500 or ST500

You bought the ROCKRIDER MTB EXPL500 helmet, also known as the MTB ST500, between the 2nd of July and the 9th of September 2024. You are therefore concerned by the information below.

Item codes:
4243712 - MTB HELMET ST 500 TURQUOISE S
2940783 - MTB HELMET ST 500 TURQUOISE M
5034306 - MTB HELMET EXPL 500 PASTEL BLUE S
5034307 - MTB HELMET EXPL 500 PASTEL BLUE M
5034323 - MTB HELMET EXPL 500 FOREST GREEN M
4229390 - MTB HELMET ST 500 ALL SEASONS L
4229391 - MTB HELMET ST 500 ALL SEASONS M

We ask that you stop using this helmet

Despite a rigorous quality process, we have identified that several batches of the EXPL500 and ST500 helmets do not meet regulatory requirements. A plastic part at the back of the helmet holding the chinstrap can break. If this happens, the helmet may no longer be held in place upon impact during a fall.

To check whether your helmet is affected by this defect, please go to the link below. You will be asked to select the batch number of your helmet, and you will be guided through the process.

===> Recall website link

If your helmet is affected, we ask that you go to a Decathlon store of your choice with your helmet to exchange it or be reimbursed. If you purchased your helmet online, please contact the customer relations team.

picture of nabaiji baby inflatable float picture of nabaiji baby inflatable float picture of nabaiji baby inflatable float
We ask that you no longer use this product and follow the instructions below:
- You purchased the product Baby hammock buoy between 02/01/2023 and 06/23/2023.
- Baby inflatable float with built-in harness (306392) 8752138 / 8752140 / 8752139. Why is this product recalled? - We have identified an overturning risk of the user. In case of reversing, there is a drowning risk because the child is tied by the buoy and his head could remain underwater without any possibility of finding back the right position.
- Even if the use of our buoy must be under parent’s supervision, we don’t want to take any risk with children's safety, that is why, by way of precaution, we recall all products involved.
- We kindly ask you to return the product to the reception of our Qormi Store.
The product will be refunded to you.
Thank you.
Decathlon Malta